To all of our valued customers:
I’d like to take a few moments to sit down and say Happy Autumn to you all! We’ve got so much going on right now, so I wanted to just go over a few things to help answer some questions you've been having for us right now. I’ve made a little list of things which I felt needed to be addressed which should help everyone understand a little bit more of what’s going on behind the scenes here at M.A.
I'm SOO very sorry it takes me FOREVER to get back with you all regarding your questions about your orders. I've got 3 emails which I answer to... my main one alone has 4500 emails on it, so it takes me quite a long time to answer people; I promise, I’m not trying to ignore anyone on purpose; I’m just inundated with so many tasks that’s it’s quite overwhelming at the moment.
I kindly ask that you PLEASE just use one of these three emails addresses to reach me if you're using this outlet for contact.
email@example.com: is our main email address -- order inquiries, contacts regarding placing orders, questions about custom work -- all general questions too.
firstname.lastname@example.org: is used for all general questions.